Privacy Policy – Dermadunic
Last Updated: January 2025
At Dermadunic, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of care. This Privacy Policy explains how we collect, use, and safeguard your information when you shop for our skincare products online, place an order, or interact with our services.
By using our website and purchasing from Dermadunic, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you place an order or interact with our website, we may collect the following information:
Personal Information: Your name, email address, phone number, billing and shipping addresses.
Payment Information: Details required to complete your purchase (credit/debit card, UPI, wallet info, etc.). We do not store your full payment details; they are processed securely through third-party payment gateways.
Account Information: If you create a Dermadunic account, we store your login details and order history.
Order Details: Products purchased, quantity, preferences, and delivery information.
Technical Information: Your IP address, browser type, device information, and cookies for a smoother browsing experience.
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
Order Processing – To confirm, process, and deliver your online orders.
Customer Support – To respond to your queries, complaints, or service requests.
Communication – To send you order updates, shipping notifications, or important service-related messages.
Personalization – To recommend products that suit your skin needs and enhance your shopping experience.
Promotions & Marketing – With your consent, we may send you newsletters, offers, or product launches. You can opt-out anytime.
Legal & Security – To prevent fraud, comply with legal obligations, and protect the integrity of our website.
3. Sharing of Information
Dermadunic values your trust and will never sell or rent your personal information. We only share information in the following limited circumstances:
Service Providers: With trusted partners like courier companies, payment processors, and IT service providers to complete your order and improve our services.
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In case of mergers or acquisitions, customer data may be transferred, but always with the same privacy safeguards.
4. Payment & Security
All payments made on our website are processed through secure and encrypted payment gateways.
We do not store sensitive payment details such as full card numbers, CVV codes, or banking passwords.
Dermadunic uses SSL encryption to protect your personal information during transmission.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences and shopping cart items.
Improve website performance and user experience.
Provide personalized product recommendations.
You may disable cookies in your browser settings, but some parts of the website may not function properly without them.
6. Your Rights
As a customer, you have the right to:
Access and review the personal information we hold about you.
Request correction of inaccurate or outdated information.
Withdraw consent for marketing communications.
Request deletion of your account or personal data, subject to legal obligations.
To exercise these rights, please contact us at support@dermadunic.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected.
Order-related details may be stored for a reasonable period for tax, legal, and accounting purposes.
Unused customer accounts may be deleted after a period of inactivity.
8. Third-Party Links
Our website may include links to third-party websites, such as payment gateways or social media platforms. Dermadunic is not responsible for the privacy practices or content of these third-party sites. We encourage you to read their policies before sharing any personal information.
9. Children’s Privacy
Dermadunic does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected information from a minor, we will delete it immediately.
10. International Customers
If you are shopping from outside India, please note that your data will be processed in accordance with Indian privacy laws. By using our website, you consent to the transfer of your data to India.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, law, or business practices. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or your personal data, please contact us at:
Email: support@dermadunic.com
Phone: +91-9878629655
Address: Dermadunic Skincare Opp:Nanaksar Gurudwara Near City Hospital Ltd., [Barnala, Punjab, India]